When: Tuesday, April 5, 2016 from 5:30 PM to 8:00 PM (CDT) - Add to Calendar

Where: ITA - 20 N. Wacker Drive Suite 1200, Chicago, IL 60606 - View Map

We continue our series of events on Third Generation Agile approaches, and this time the focus is on how an automated and intuitive service desk is necessary for Agile 3.0! The most agile and collaborative service desk event ever is coming to Chicago and we hope you can come. Herzum is dedicating an entire evening to help you get the most out of your service desk. Join us and learn how your team can collaborate and solve requests faster, better, smarter. There is no charge for this event. Seriously!

Our experts will share insights and demos on how industry leaders are expanding agile practices to include high-levels of quality in their agile releases. In particular, this event will:

  • Discuss the role of an automated service desk in 3rd generation agile methodologies, focusing on the agile best practices.
  • Present a case study and demos of the adoption of JIRA Service Desk, highlighting the use of test case management tools and test automation tools.

Join us for complimentary food and beer and learn more about Herzum and Agile Service Desk.


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When: Friday, April 1, 2016 from 09:00 to 18:15

Where: Hotel Novotel Bologna Fiera, Via Michelino 73 - 40127 Bologna (Italy)

This thought-provoking, demo-based talk will address the key practices and success factors of Agile DevOps, in the context of 3rd generation agile methodologies. Our team is helping customers around the world to automate releases, instrument tracking, bring operational visibility to the development teams, and simplify the provisioning of virtual environments. The practices will be presented within the context of a scalable agile framework, and will be based on (and demoed using) the Atlassian tools for DevOps integrated with Chef, Vagrant, and Grafana.

Suggested Tags: Agile DevOps, devops adoption roadmap, third generation agile

Talk Level: suitable for all levels, but most interesting for advanced practitioners looking for state of the art practices

Speaker: Peter Herzum, Internationally renowned agile and devops expert. Nominee 2012 for top-100 CIO in the United States, and 2012 finalist for CIO of the Year in Pittsburgh. Author of industry-bestseller “Business Component Factory” book. Creator of COSM, the first enterprise-level Agile approach. Frequent Keynote Speaker. Fluent in English and in Italian.

Presentation type: best as a 2-hour workshop, but could be presented as a 1-hour presentation

More information about this event is available at the following link http://www.incontrodevops.it/events/idi2016/



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