When: Fri, March 29, 2019 08:30 AM – 18:00 PM

Where: Villa La Valera Via Allende, 7 - Arese (MI) - Italy

On Wednesday 27 March, Herzum will take part in the ADACI SERVICE Professional and Business Matching Conference as part of the round table BUYING AND MANAGING LOGISTIC SERVICES AND TRANSPORT.




The Key Concepts of the conference will cover different business fields like : Logistic & Transports , Food Deliveries and Third part Services Industries.

Will be discussed topics as : Future Marketing in the Globalization Era , Managing of the Logistic Outsourcing , Cooperation Strategy between Industries and Services Companies.

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When: Wed, February 6, 2019 5:30 PM – 8:00 PM CST

Where: Rock Bottom 825 Hennepin Ave #Suite 1200 Minneapolis, MN 55402 United States

Modern teams expect problems to be automated, addressed instantly online. Gone are the days of the network manager walking through the office asking people to save and log off so they could reboot the server. Innovative Agile teams require a robust service desk with an integrated knowledge base that is prepared to implement best practices in case of an emergency. Transform how you support your customers by adopting industry best practices in your service desk. Join us on January 24th at the Illinois Technology Association and learn how your team can collaborate and solve requests faster, better, and smarter.

In particular, this event will present:

• How to combine Agile and ITIL for a service desk in a growing IT organization
• Best practices for service desk management of requests, incidents, issues, updates, and information
• Latest tools for incident management, including OpsGenie and JiraOps, and how to combine these with chat tools to give your team true incident swarming
• A case study and demonstration of how to adopt JIRA Service Desk
• Scaling your service desk with the Atlassian Data Center

After the presentation, join the reception and continue the discussion with our experts over complimentary food and drinks. There is no charge for this event.


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